Veterinarian and OwnerHeather Shaffer is a native of Romney, West Virginia. After graduating from Hampshire High School in 1997. Heather received her Bachelors of Science degree in Biology from Fairmont State College in 2001, attended West Virginia University, and obtained her Doctor of Veterinary Medicine degree from Tuskegee University in 2007. Heather now lives in Augusta with her husband and 4 children where she has a small farm with horses, cattle, and pigs. Heather has a Golden Retriever named Hudson and a Great Dane named Ally. She has several cats including Huckleberry, Blackie, and Mocha, as well as a Flemish Giant Cross rabbit named Carrot. Her hobbies include photography, horseback riding, coaching youth sports, and attending WVU sporting events. Heather’s special interests in the veterinary field include soft tissue surgery, dentistry, ultrasonography, and feline internal medicine. In addition, she enjoys taking care of small pocket pets. Heather wanted to be a veterinarian from the time she was 5 years old. She worked with Dr. Hott in 1996-97 as a high school student. Heather brings 14 years of experience to the practice and is very excited to work back in Hampshire County.
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Amber Dow
Veterinary Receptionist
Amber Dow grew up is Wheeling, West Virginia. After obtaining her High school Diploma in 2001, she began taking nursing classes at West Virginia Community & Technical College. In 2003 she relocated to Romney where she currently lives with her Son Ethan and Daughter Izabelle. Together they take care of their Three dogs, Ceaser, Flora, & Briar and Three cats Lurch, Alyssa and Sheila. With 17 years of reception work history, the clinic is the first in the medical field. With a love of science, medical knowledge and learning new things and of course all of the animals this is definitely a dream job. She enjoys spending time with family, reading and working with flowers.
Veterinary Receptionist
Amber Dow grew up is Wheeling, West Virginia. After obtaining her High school Diploma in 2001, she began taking nursing classes at West Virginia Community & Technical College. In 2003 she relocated to Romney where she currently lives with her Son Ethan and Daughter Izabelle. Together they take care of their Three dogs, Ceaser, Flora, & Briar and Three cats Lurch, Alyssa and Sheila. With 17 years of reception work history, the clinic is the first in the medical field. With a love of science, medical knowledge and learning new things and of course all of the animals this is definitely a dream job. She enjoys spending time with family, reading and working with flowers.

Lainie Umstot
Veterinary Assistant
Lainie Umstot grew up in Augusta West Virginia and graduated from Hampshire High School in 2021. Lainie plays an active role in the community and is a vetted volunteer who has volunteered at multiple camps in the area. Lainie has graduated from Potomac State college and has a Associates degree in general studies and hopes to get into Penn Foster and get a degree in Veterinary Technology. She has been working in Veterinary Medicine for two years and enjoys working in this field. Lainie currently lives in Shanks WV on her farm with her boyfriend Brian and two dogs, Oakley, Dixie. She enjoys being in the outdoors, spending time with her family and her farm animals. Lainie had a strong interest in all animals but has a love for equine. She has eight horses of her own on her farm Lainie is thankful to have this opportunity to serve the community.
Veterinary Assistant
Lainie Umstot grew up in Augusta West Virginia and graduated from Hampshire High School in 2021. Lainie plays an active role in the community and is a vetted volunteer who has volunteered at multiple camps in the area. Lainie has graduated from Potomac State college and has a Associates degree in general studies and hopes to get into Penn Foster and get a degree in Veterinary Technology. She has been working in Veterinary Medicine for two years and enjoys working in this field. Lainie currently lives in Shanks WV on her farm with her boyfriend Brian and two dogs, Oakley, Dixie. She enjoys being in the outdoors, spending time with her family and her farm animals. Lainie had a strong interest in all animals but has a love for equine. She has eight horses of her own on her farm Lainie is thankful to have this opportunity to serve the community.

Trish Alkire
Veterinary Assistant
Trish is a proud resident of Hampshire county, living in Augusta on her farm with her Husband Roger, Son David and Daughter Elizabeth. Her oldest Daughter Brittany will soon make her a first time MiMi in August! Having a strong love for all animals she enjoys working at the Augusta Animal Hospital. When she can't be found at the clinic you can find her working hard on her farm or running her youngest Daughter to various sports. In addition to her already busy schedule she also coaches soccer, is very active in 4H as well as spending all of fair week helping in the barn. When she does have spare time she spends it camping at the river, or riding her horses.
Veterinary Assistant
Trish is a proud resident of Hampshire county, living in Augusta on her farm with her Husband Roger, Son David and Daughter Elizabeth. Her oldest Daughter Brittany will soon make her a first time MiMi in August! Having a strong love for all animals she enjoys working at the Augusta Animal Hospital. When she can't be found at the clinic you can find her working hard on her farm or running her youngest Daughter to various sports. In addition to her already busy schedule she also coaches soccer, is very active in 4H as well as spending all of fair week helping in the barn. When she does have spare time she spends it camping at the river, or riding her horses.

Tren Crane
Veterinary Assistant
Tren was born and raised in Hampshire County WV. She is a 2023 graduate of Hampshire High School, where she excelled at soccer graduated with honors. She is currently enrolled at Potomac State College working on her career in Veterinary Medicine. Tren has a great love for Animals especially her Mini Aussie Indy & her Great Pyrenees BentleyV. Whenever she is not working or in school, you can find her riding one of her horses.
Veterinary Assistant
Tren was born and raised in Hampshire County WV. She is a 2023 graduate of Hampshire High School, where she excelled at soccer graduated with honors. She is currently enrolled at Potomac State College working on her career in Veterinary Medicine. Tren has a great love for Animals especially her Mini Aussie Indy & her Great Pyrenees BentleyV. Whenever she is not working or in school, you can find her riding one of her horses.

Alexis Riggleman
Veterinary Assistant
Alexis was born and raised in Hampshire County W.V. in the Green Spring area. She attended Hampshire High School where she graduated in 2021. During her High School years, Alexis was a member of FFA where her animal of choice for raising and showing were cows. Alexis has earned her American Degree in FFA and attended Potomac State for pre-vet. With a strong work ethic Alexis has always maintained multiple jobs, so you never know where you might see her. Alexis's favorite breed of dog is the German Shepherd. She has two German Shepherds of her own Maizy and her puppy Maple May. When she finds some free time she enjoys riding and spending time with her horse Autumn.
Veterinary Assistant
Alexis was born and raised in Hampshire County W.V. in the Green Spring area. She attended Hampshire High School where she graduated in 2021. During her High School years, Alexis was a member of FFA where her animal of choice for raising and showing were cows. Alexis has earned her American Degree in FFA and attended Potomac State for pre-vet. With a strong work ethic Alexis has always maintained multiple jobs, so you never know where you might see her. Alexis's favorite breed of dog is the German Shepherd. She has two German Shepherds of her own Maizy and her puppy Maple May. When she finds some free time she enjoys riding and spending time with her horse Autumn.

Barb Havins
Practice Manager
Barb moved to WV in the 1990’s prior she lived in Arizona and Maryland. After graduating high school she went to Long Medical in Phoenix Arizona for a Veterinary Assisting Program. She has been working in the Vet Med ever since. She started working in large animals at an Equine Reproduction Clinic in Buckeye Arizona and then since moving to West Virginia worked many years in the small animal veterinary field. She lives in Levels, WV with her husband Clyde where they breed, raise and show Miniature Horses. She also has a few large horses that she pleasure rides and enjoys doing Parelli Natural Horsemanship with. She helps the local 4H horse club in her spare time and is active in the Eastern Panhandle Saddle Club in Martinsburg, WV. She has a few farm dogs, mini aussie’s that think they are herding dogs trying to herd the Nigerian Dwarf goats she raises, but they are really couch potatoes. She also has a Chihuahua, Dobby that usually goes everywhere with her. You may see him strutting his way through the office with her coming to work.
Practice Manager
Barb moved to WV in the 1990’s prior she lived in Arizona and Maryland. After graduating high school she went to Long Medical in Phoenix Arizona for a Veterinary Assisting Program. She has been working in the Vet Med ever since. She started working in large animals at an Equine Reproduction Clinic in Buckeye Arizona and then since moving to West Virginia worked many years in the small animal veterinary field. She lives in Levels, WV with her husband Clyde where they breed, raise and show Miniature Horses. She also has a few large horses that she pleasure rides and enjoys doing Parelli Natural Horsemanship with. She helps the local 4H horse club in her spare time and is active in the Eastern Panhandle Saddle Club in Martinsburg, WV. She has a few farm dogs, mini aussie’s that think they are herding dogs trying to herd the Nigerian Dwarf goats she raises, but they are really couch potatoes. She also has a Chihuahua, Dobby that usually goes everywhere with her. You may see him strutting his way through the office with her coming to work.
Nicole Hobday
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Jennifer Goetz
Veterinary Receptionist Jennifer Goetz grew up in West Virginia spending most of her time with animals. Jennifer graduated from Hampshire High School in 1994. Her love for animals took her to Baltimore where she worked as a Vet tech and Receptionist for five years. Jennifer lives in Augusta with her husband. Together, they take care of their little farm, raising chickens, dogs and cats. Jennifer’s love for animals doesn’t stop at home. Over the last ten years Jennifer helped raise thousands of dollars for shelters and animal control services. Helping those that can’t help themselves is her motto. |
Kiley Greenway
Veterinary Assistant Kiley grew up in Rock Cave W.V. where she attended and graduated from Buckhannon Upshur High School. After graduation Kiley married her Husband Michael Brent Greenway of 22 years. Kiley was blessed to be a stay at home Mom and raise her children Shyanne, Caleb, & Joselynn. Kiley has three dogs and three cats who are all happily spoiled. After her children grew up and graduated, with her love of animals Kiley decided to pursue her passion. Kiley is grateful to Augusta Animal Hospital for giving her the opportunity to be a part of the team.
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